As well as registering with Gamstop Online, it’s a good idea to block in-person gambling too. These platforms accept wider payment options, allow flexible stakes, and encourage responsible play without unnecessary barriers. Players can access account management, live chat support, and cashier functions seamlessly on mobile browsers. Furthermore, non-Gamstop sites cater to different player demographics, supporting various languages and currencies to ensure an international feel.

Some choose to give up gambling for good because it’s affecting their lives and the lives of their loved ones. What is the deal with companies that hold my correct details, have fully verified my account to the point I am on the top level of VIP? Can they keep my winnings AND my deposits? We are talking months and I’ve played at this casino at least every month if not more frequently.
Because your privacy is important, you can choose who you tell that you have registered with Gamstop. This is the information we’ll use to let gambling website operators know whether you have chosen to block yourself from their services. You will need to give us some personal details to confirm your identity. You can also choose to have your exclusion renew automatically so you do not have to think about it again. You can choose how long to exclude yourself from gambling, from 6 months up to 5 years. Some are simply taking a break to save money and focus on other things.

What is a Non-GamStop Casino?
Overall, think you’ll have to be extremely lucky to get anything – maybe deposits back at a push. If they got a ‘negative’ response, not the casinos fault The use of third party funds should have been flagged at the time and I have never known a casino to not give a second chance when this happens.
I’m hoping and praying for my money back. Even a very similar amount of money.. I did as they wished and recieved confirmation that my account was verified. Moved home and set up a new account. Yes they did give it all back and i hope others see this thread and mail the relevent casino and get just as positive news as i did with little effort.

Ive had a response just asking for bank statement and payment card (some numbers blanked out) before they come back with anything so hopefully fingers crossed I do believe their systems should be able to detect a self excluded account in their group much sooner than me depositing a larger sum. Also, if you don’t have a gambling problem it’s probably best to use the close account option, not the SE one. UKGC have stopped short of saying ‘refund their deposits’, though it is inferred from the last sentence. Last week i opened an account with Redbet and deposited £500, i Lost £450 and left £50 in the account to Play later Few months back i had an account with Mr Green casino and i decided to self exclude myself from it.
On top of the massive signup bonus
Very helpful respond thank you for taking the time to explain all of this. 100 quid spins must be the default Spin size for gambling issues They have done this because I had money non gamstop online casinos uk to withdraw.
Read the Privacy and Cookie Policies for more details. I agree that my contact data may be used to keep me informed about casino and sports betting products, services, and offerings. If you’ve already signed up for Gamstop you should keep your details up to date so the block can continue to protect you. If you’re worried about someone close to you, or you have been affected by their gambling, find out how Gamstop Online can help.
I thought they would have given it all back – normally their first position is to chance their arm and say no/not mention , second time they’re more amenable. Anyway I’ve just checked and rest of the money is in the bank already within 8 hours of clicking withdraw Next question is why then did they close the account? It is not sufficient merely to prevent an individual from withdrawing funds from their customer account whilst still accepting wagers from them. But yes, they should have not allowed you to open an account with RB – though it’s phrased in the LCCP as ‘reasonable steps’. Should I complain and get them to refund the £450 i Lost as i would not have been able to withdraw had i won and it was an unknown they are part of the same casino group.

Before I submitted my complaint I sent the casino an email asking who I should contact if I had a complaint about a customer being able to bet when self excluded via GamStop. If it is the casino then personally I think you’ve a better chance at recourse than going after GS. The fact that your other accounts were blocked would possibly indicate it has But the fact that you got promo material (a breach of their LCCP, would seem to suggest something’s gone awry at the casino point) I have emailed the casino and have made a complaint asking for an explanation as to why this has happened.
- Leading overseas casinos also promote links to organizations like GamCare and Gambling Therapy to encourage balanced play.
- Had you Lost 10k, then you have said you Gamstopped and want your deposits back?
- As more players discover the options available outside the Gamstop network, the market for international gambling operators continues to grow.
- Before claiming, it’s essential to read wagering conditions carefully, ensuring that the bonuses align with individual gaming preferences and budgets.
That email looks like they’re saying the details in GS are different to the one at the casino? To me, these guys look like Streamer Followers, playing with max bets all the way, using their own real money, unlike the Streamers. And what about the other casinos where I am fully verified and a member of VIP. Just seems illogical that they won’t pay fairly won winnings but will keep the deposits. Terms and conditions state that I must be an account holder, which I am but used the wrong card in error. Had you Lost 10k, then you have said you Gamstopped and want your deposits back?
Ask for a subject access request from the casino to see what they got back from gamstop. Had you lost 10k, then you have said you Gamstopped and want your deposits back? I doubt you will get your money, because at the end of the day because you gamstopped as well as using Wife credit card etc I wasn’t crying foul play when I’d lost money and neither we they. Pretty much all of my deposits were made using a card or e-wallet in the name included on my ID, proof of address and Gamstop registration. Unfollowing, muting, or blocking any social media accounts or pages can help to limit the amount of gambling-related content you see online.